Service & Calibration
Ensure Compliance with Annual Flow Transmitter Calibration
Maintaining your ISO9002 certification requires annual calibration of your Flow Transmitter PD 340.
We offer reliable calibration services to ensure your Flow Transmitter meets certification standards, keeping your ISO9002 compliance up to date.
Our test and calibration facility is subject to annual inspections by an independent, accredited testing bureau, guaranteeing precision and adherence to quality standards.
Other Service & Calibration Options
At PROCES-DATA, we offer comprehensive service and calibration options to ensure that your Flow Transmitters and Electronic Modules are always performing at their best.
Our expert service team is ready to assist with repairs, configuration, and maintenance tailored to your specific product needs.
Sending Your Product for Service and Calibration
At PROCES-DATA, we offer comprehensive service and calibration options to ensure that your flow transmitters and electronic modules are always performing at their best.
Our expert service team is ready to assist with repairs, configuration, and maintenance tailored to your specific product needs.
Sending Your Product for Service and Calibration
If you need to send your Flow Transmitter or Electronic Module to PROCES-DATA, please make sure to include the following details along with the product:
• Your Company Name and Address
• Your Name and Contact Information (phone and email)
• Serial Number of the Product
• Description of the Issue
• Special Configuration
Notice: If your Flow Transmitter has a unique configuration that you wish to retain, please inform us, so we can ensure it remains intact.
To make the process easier, please download and complete our service form.
Fill in all relevant information, print it, and include it with your product when shipping.
Packaging Guidelines
If possible, please use the original packaging for your product.
Otherwise, ensure that it is packed securely to prevent additional damage during transit.
To facilitate a smooth delivery, we recommend using DHL for shipping if possible.
Return Address
Please send your product to the following address:
PROCES-DATA A/S
Att.: Service-Department
Navervej 8-10
DK-8600 Silkeborg
DENMARK
Evaluation & Quotation
Once we have received and evaluated your product, we will provide you with a detailed quotation via email.
The quotation will outline the costs for either repair or replacement options.
No repair or replacement work will proceed until we receive your approval.
Scrapping and Recycling
At PROCES-DATA we’re committed to sustainability.
You can return your Flow Transmitter or your electronic modules to us for environmentally responsible disposal.
By entrusting us with your product, we ensure that materials are safely and efficiently recycled, maximizing reuse while minimizing waste.
This helps reduce environmental impact and supports our shared goal of a more sustainable future.
Service & Calibration Flowchart
Service & Calibration
Send in Your Flow Transmitter to have it tested and we return the Flow Transmitter with a test certificate, confirming that Your Flow Transmitter is better than +/- 0,3%.
This test-certificate can comes in handy when documenting the quality of your measurements as well as confirming as well as Your are documenting requirements as specified in your ISO manual.
Description of PROCES-DATA's test and calibration procedure for PD340 Flow Transmitters
For use when implementing quality management (EN29000 / BS5750).
The test is carried out in PROCES-DATA’s test bench, using the PD3230 weight with serial number 1220512 as reference.
All new Flow Transmitter as well as Flow Transmitters returned to PROCES-DATA for test or service undergo the following
test procedure:
From the water reservoir the water is pumped through a number of Flow Transmitters, through an on/off valve and an
electrically controlled regulating valve on to a weighing hopper with a temperature detector mounted at the bottom.
The test procedure, which is 100% computerized, consists of the following steps:
1. The system is filled with water from the reservoir. The water level in the weighing hopper is 10 cm.
2. The regulating valve is adjusted to a position to meet the required flow rate.
3. The pump is started with on/off valve 1 closed.
4. The weighing hopper is tared.
5. The on/off valve 1 is opened.
6. On/off valve 1 is closed when the set-point is reached.
7. When the flow has stopped, weight and temperature of the water is read.
8. The weight of water *) is converted to litres from tables of mass of water as a function of temperature.
If standard pressure (atmospheric) is used, then relative density tables give a direct value.
9. The weighing hopper is drained through on/off valve 2 until the water level is 10 cm from the bottom.
To perform a new measurement, start from 2 again.
The measurement result from the flow meter is compared to the measurement result of the test bench (weighing hopper) and the
flow meter’s deviation in % is calculated as:
An additional reference Flow Transmitter is mounted in the system in order to determine possible errors in the weighing system.
In case a conflict arises between the reference Flow Transmitter and the weighing system, the test is terminated and an alarm
will call the operator.
The weighing system has an accuracy better than +/-0.25 kg equivalent to +/-0.042 %.
The weight is traceable to National Physical Laboratory, Teddington, United Kingdom.
*) When the weighing hopper is tared, it contains atmospheric air with a mass of 1.15 kg/m³. Filling the weighing hopper with water will displace a volume of atmospheric air equal to the volume of the water.
The measuring result is corrected in accordance with the mass of the displaced air.
